Terms & Condition Dudu International
Last updated: 11/10/2024
Welcome to Dudu International. By accessing and using our services, you agree to comply with the following terms and conditions.
1. Scope of Services
Dudu International specializes in the bulk import and export of spices, pulses, and other related products. All transactions are subject to these terms.
2. Orders and Contracts
- All orders must be placed in writing or via our official website.
- Once an order is confirmed, it constitutes a binding contract.
- Any modifications or cancellations must be made before the goods are dispatched.
3. Pricing and Payment Terms
- Prices are quoted in [currency] and are subject to change without prior notice, unless otherwise agreed in writing.
- Payments are to be made via bank transfer or any other method agreed upon. Payment terms: [mention credit terms, e.g., 50% advance, 50% before shipment].
- Any delay in payments will attract interest at 5% per month from the due date.
4. Delivery and Shipping
- Dudu International arranges shipping based on Incoterms agreed at the time of the contract.
- Delivery timelines will be communicated upon confirmation of the order, but delays due to unforeseen circumstances (natural disasters, customs delays, etc.) are not our responsibility.
- Risk passes to the buyer once goods leave our warehouse.
5. Quality and Inspection
- We ensure that our products meet international quality standards. Buyers are encouraged to inspect goods upon receipt.
- Any claims related to the quality or quantity of the goods must be made within [X] days of delivery.
6. Customs and Duties
- The buyer is responsible for any customs clearance, import duties, or taxes applicable in their country.
7. Returns and Refunds
- No returns will be accepted unless prior approval is granted. Refunds will only be processed for defective products or errors on our part.
- Refund requests must be made within [X] days of receiving the goods.
8. Force Majeure
- Dudu International shall not be liable for any failure or delay in the performance of its obligations due to events beyond its control (e.g., natural disasters, wars, strikes, or government restrictions).
9. Governing Law
- These terms and conditions are governed by the laws of [Country]. Any disputes arising out of the contract will be subject to the jurisdiction of the courts in [City, Country].
10. Changes to Terms
- Dudu International reserves the right to modify these terms at any time. Customers will be notified of any changes, and continued use of our services constitutes acceptance of the revised terms.
